Shipping Coverage
We currently ship across India. Delivery times and charges may vary based on location.
Delivery Timeline
- Local Delivery (Chennai): 2-4 business days
- Metro Cities: 4-7 business days
- Other Locations: 5-10 business days
Delivery times are estimates and may vary due to unforeseen circumstances, including courier delays, weather conditions, or public holidays.
Shipping Charges
Shipping charges are calculated based on:
- Order weight and dimensions
- Delivery location
- Chosen delivery speed
Shipping costs will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS to monitor your delivery status.
Delivery Process
- A signature may be required upon delivery
- Please ensure someone is available to receive the package
- If delivery fails, the courier will attempt redelivery or the package will be held at the local facility
Packaging
All products are carefully packaged to prevent damage during transit. Our pickles are packed in food-grade, leak-proof containers to ensure freshness and safety.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery (or expected delivery date for lost packages)
- Provide photos of damaged packaging/products
- We will arrange for a replacement or refund
Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for delays or non-delivery due to incorrect addresses provided by customers.
International Shipping
Currently, we only ship within India. International shipping may be available in the future.